Community Activity

Prepayed SIM Card Data Not Working

I have recently purchased a prepayed SIM card at the London Heathrow Airport vending machine and it appears that after numerous efforts, the data is not working. I have tried downloading the app and linking my SIM card but the error code 5100 shows u...

Billing for New EE broadband customer

I have just switched over to EE broadband from BT. I have an email to say my first bill is ready to look at all I need to do is click on view my bill. The info says to click on Manage - it then says click on billing. I have followed that on my laptop...

Credit Balance

My balance is saying I have £75 but my monthly bundle hasn’t renewed and when I try to renew it it is asking for a card payment. Grateful for any help. 

KezR by Visitor
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Call list

Hello many years ago you would receive a bill with all the calls and texts you had sent, including the numbers you called out to. Is it possible to get this still? Ive looked online and cant find anything for itemized bills. 

Recurring WiFi 7 issues

Having had my 1.6gbps service with EE for 6 months now, I'm largely disappointed with it and wish I'd made more of a fuss at the start when I was experiencing issues. With hindsight, I should have exited the contract but now I'm stuck. I have various...

iPhone 15 Bluetooth problem

I recently purchased 2 new iPhone 15 phones and since using them I can’t get a connection to any Bluetooth device ? Hands free vehicle devices etc