Data in Japan

[T2048]

Hi everyone,

currently on holiday in Japan, I want to double check here I’m not doing anything stupid;

- on day 2 of the trip, using eSIM

- bought e sim by mobal

- eSIM setting is lte (I can select 5g) (connection bars top right look like exclamation marks)

- today noticed eSIM did not have data roaming turned on, turned it on

- turned data roaming off on my ee sim

- was my ee sim data being used as roaming was turned off on eSIM?

thank you! 

[bristolian]

If data wasn't enabled on your local-SIM but was enabled on your EE-SIM, then any mobile data would have used the active SIM.

[Peter_W · Accepted solution]

Hey there @T2048.

Welcome to the Community, and I hope you've been enjoying your time in Japan, too 😊

On EE, to use data in Japan you need to opt into one of our daily or weekly roaming passes, and you'd usually get a text about this when you first land. 

'Data Roaming' as a setting is purely there to enable your phone to connect to networks that are in a different country to the location of your main carrier. 

If the eSIM you've gone for is designed specifically for use in Japan and uses a Japanese network, it should still work even if roaming is disabled.

Peter