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Community Activity
Apple TV included subscription…..how can I access?
Hi I’m new to EE and have just taken the Apple sim only that includes watch sim and Apple TV. I can’t work out how to access the Apple TV, am I missing something really obvious?
Sim card
I have recieved a new sim card and put it in my phone. Did not realise that old sim was needed to activate this. Old sim car dcame out quite quick when taking out and is now lost. How do i activate this
Smart hub pro View connected doesn't show everything, ee app doesn't setup
Been running the smart hub PRO for a week now and finding it pretty Sh?t.Connected devices, well I have all four ports on the back of it connected but only one port shows things connected.My phones connected to the wifi but again not showing up under...
Voicemail dusabled?
I've recently had a prompt to restart my phone due to updates from EE and now my voicemail isn't working. I've checked my settings and they seem to be OK. Any suggestions? Thanks in advance
Ongoing EE Broadband Issues – Packet Loss, Latency, Jitter – Still Not Resolved
Ongoing EE Broadband Issues – Packet Loss, Latency, Jitter – Still Not Resolved After Multiple Engineer Visits! Hi all, I’m reaching out to see if anyone else is experiencing similar issues or has managed to get this resolved. I’ve been having seriou...
Resolved! Online chat
How do you speak tosomeone on online chat
EE Wifi 7 Pro pairing issues with Broadband Router Pro 7
I have recently changed over from BT to EE but still on the same Gigabit service. I was using my own Netgear Nighthawk Rax 200 Router which did a sterling job of up to 250mbps Wi-fi in my 3rd floor back office but thought I'd give the Wi-fi 7 Pro a ...
Resolved! Subscription payment 10£ as you go
Hi there. I am being charged twice for a package. How do I turn off Recurring Card Payment-10£ and leave Auto Card Payment-Pack-9£ Auto Card Payment-Pack?Thanks in advance.
Broadband missing email confirmation
Hi,I took out an EE broadband contract over the phone today in my online account the order is not showing. The only email I received is to sign the contract which was done over the phone. I have a reference number starting with AGT but it doesn’t wor...
Roaming not working in the US
Hi I bought a roaming add on for my trip to the US but it's not working. I've read previous similar posts and I've done everything suggested, I think (checked that roaming is on, selected network - although not sure it connects to it). I've also chec...
