Community Activity

Resolved! EE Perks refuses names with apostrophes

I’ve been trying to register and activate an EE perks account however it seems to discriminate against people with apostrophes in their names. It says my name is invalid and so doesn’t allow me to register. My work email also has the apostrophe in so...

Poor signal Duxford

The signal was excellent before February 8th 2025. Now we have no signal or maximum of 1 bar since then. network coverage says excellent. I can assure you it’s not!!

Baz67 by Investigator
  • 616 Views
  • 18 replies
  • 1 Helpful

EE WiFi Pro Extender mis-reporting ethernet speeds

After going round the houses quite a few times, I finally spoke to a chap in Belfast who logged into the router and extender to see what was going on.He could see that the extender was reporting a 2.5 Gbps speed, whereas the admin portal on the hub w...

Screenshot 2025-06-28 at 17.03.05.png
GDog3 by Valued Contributor
  • 200 Views
  • 15 replies
  • 2 Helpful

EE Smart Hub Plus (SH31B) - Bridge Mode

Hi,After 6 months of fine service, Im having issues and have identified that there looks to be an issue with my ONT in responding to PPPoED requests as im frequently being dropped form the internet. As im using my own router, EE support will only loo...

daNutzz by Explorer
  • 1222 Views
  • 8 replies
  • 0 Helpful

My Bill is also extremely high

My Bill is also extremely high, approximately double.... and conveniently when I try to check my Bill in the app there is a technical issue... I'm presuming this is a billing error?

HR Contact for reference

Hi there, I was a previous employee for EE as a service guide. Can someone please provide with an email contact for HR for a reference?Many thanks,Kim

KimNN97 by Visitor
  • 18 Views
  • 1 replies
  • 0 Helpful