Data & complaint

[Emgabes64]

Hi, I recently have had alot of my data wipes. Your colleague explained that there was nothing that could be done and it is not an issue on your behalf. 

I would like to first make a formal complaint about this colleague. 

Second I would like to access to data and files over the past few years as evidence that I have had my data wiped and would like ilthe case looked into and the data replaced immediately.

There are several phone calls o have had with members of your team which should be stored as evidence to my case. You're last college refused to help or assist me with this and I do hole the next person you put me in contact with will 100% help to resolve this issue.

[Northerner]

Hi @Emgabes64 

You can request your data here; 

https://ee.co.uk/help/cyber-security/getting-started/request-my-personal-data

You can complain here;

https://ee.co.uk/contact-ee/complaint

Thanks 

[XRaySpeX]

What data's been wiped?

You can make a formal complaint to EE & if you don't get satisfaction after 8 weeks you can take it to EE's ADR provider. See Complaints code of practice and here is the Complaints Form .