Data Usage

kGH1988
Visitor

Hi

I've tried to reach out to EE customer services, which directs me to their website, which directs me to here, so apologies if this question as already been asked and answered. 

I wanted to know an average of my data usage over the last 12 months. The website only gives me the last 2 months. 

I've had a sim only with EE for quite some time, but my phone has seen better days. I usually buy a phone outright, but due to unplanned outgoings, I'm going to have to upgrade (I'm so shocked by the cost these days of a contract!). Anyway, I have a 125GB Sim only plan with 50% F&F discount. I know this will carry over, but looks like I've been overpaying for sometime. So wanted to know what data amount I should opt in for. 

 

2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @kGH1988 ,

You can check your usage in Settings, General, Phone Storage, at least that is where it is on the IPhone, should be with any phone though.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

& for Android: Settings > Connections > Data  Usage > Mobile Data Usage.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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