27-02-2023 07:39 PM
So I've recently joined EE and finding my data package isn't enough, so contacted EE and cannot upgrade till June 2023. Why is this when I'm on a Sim only deal?
28-02-2023 08:02 AM
Hi @JBG99
Even if you're not eligible to upgrade, you should be able to make a change to your price plan to include more data.
You'd need to speak with our Customer Care team to do this.
Jon
13-08-2023 07:11 AM
can I do this on a sunday?
13-08-2023 08:07 AM
Hi @NB78
Yes, we are open on a Sunday 🙂
You can call us on 150 and the team will be happy to help you upgrade or change the plan. You can also view upgrade options in your My EE account 🙂
Leanne.
