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Adding on data

Fiona-11
Investigator
Investigator

‎13-10-2022 08:15 PM

I ran out of my monthly data early so chose to add on 1GB to last me until it refreshes. It looks like it has added on when I check my account but every time I try to use my data, it won't connect to the network. My texts and calls still work and I have tried changing the network to something else then going back to EE and it says its registered with EE, so I don't understand why it isn't working.

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10 REPLIES 10
Fiona-11
Investigator
Investigator
In response to XRaySpeX

‎15-10-2022 10:50 AM

This is what came back.

Your current charges to go onto your next bill are £0.00 (this excludes line rental, VAT & any unprocessed charges). You have 948MB remaining of your 2.0GB data allowance. You have used 0Bytes of free data this billing period, reply FREE USAGE to see a full breakdown.

For info on our other Text Services, reply HELP or go to ee.co.uk/text150

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