Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

mobile broadband cutting out randomly

Hm60ble
Visitor

‎02-05-2026 11:20 AM

Hi have just moved house and bought a 4G mobile broadband router to get access to internet without the need to wait for installation into the new house.  The internet is randomly cutting out and I'm now having to rely on my iPhone hotspot for connection.  Any thing I can try?

 

0 Helpful
1 REPLY 1
Alex_H
EE Community Support Team

‎02-05-2026 02:28 PM

Hi @Hm60ble,
 

Welcome to the EE Community

Might be worth playing around with the location of the router if you have not already to see if you can find one where its more consistent. Presumably you have restarted the router when having these issues already? 

Is your iPhone also on EE as well and the signal is fine when the router is cutting out? 
 

Alex

0 Helpful