help with setting up a mini wifi 4G

[Billiestevens16]

I have inserted a PAYG sim which requires me to pay £10 to get the data once activated but when I try to activate the sim it says Invalid sim. When it asks for the mobile number I assume its the one for the sim and not my mobile phone.  I have tried to do it using my main wifi and also using the mini wifi connection.  What am I doing wrong.

Should I be connected to the mini wifi when I do this or should I be on my regular wifi.  I have tried both on mobile and also on laptop with no joy

[Billiestevens16]

It’s new sim

B
Sent from my iPhone

[James_B]

Did you purchase a data or phone SIM card, @Billiestevens16?

James

[Billiestevens16]

Hi

I rang 150 and it’s sorted. Thanks for the help

B
Sent from my iPhone

[James_B]

Thanks for the update, @Billiestevens16 🙂

I'm happy to hear you got it sorted.

James