entering the mobile phone number of the mobile router sim

[Biffo1960]

i have found that EE, whilst providing good mobile broadband service, it thinks by entering the mobile phone number of the mobile router sim, that i will be able to read a message or pass code/key. I do not have an EE phone, just mobile broadband since 2019. 

[Biffo1960]

thank you, but why oh why do customers have to search for such answers? A
simple information sheet should be given to all customers

[Schockwave]

@Biffo1960 , why not switch off your security system so that you can do so, also make sure that your router has the latest software, otherwise we cannot give you anymore advice, or borrow someone else’s phone and put your SIM card in there to receive the message/passcode.

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

[Biffo1960]

thank, i use a screen reader because of my disability, so thank you. That
is also the reason i queried the use of CUZ as my screen reader couldn't
understand it.