Mobile Broadband

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Forum Posts

Antenna on 4G Smart Hub

  HiIm on a 5G plan with EE. Had endless trouble with 5GEE router but appears faulty so gone for repair.EE have loaned me a 4G smart hub router. I have a panorama antenna (4G / 5G) - if I connect the SMA connectors to LTE port my speeds are faster bu...

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Restricted abroad can’t call ee

Hi,I am abroad in Florida and when I try to make a call it tells me calls are restricted. When I text world to 150 the reply is a problem message that tellls me to follow the link. When I log in to ee account to solve the problem I am told to call 15...

Upgrade

I would like an up grade as soon as poss Cheapestmonthly similar to my samsung

Car36 by Visitor
  • 333 Views
  • 1 replies
  • 0 Helpful

Downgrading the SIM only plan

Hi, I have been a customer since 2014 and currently on a rather expensive SIM plan. The contract has long ended and I have been eligible for "upgrade" for a long time now. I spend most of the year outside the UK, and instead of upgrading, I would lik...

MerlePa by Explorer
  • 632 Views
  • 3 replies
  • 2 Helpful

Resolved! 4GEE WiFi Mini top up

It is proving to be impossible to top up my 4GEE WiFi Mini! Have attempted multiple times from devices connected to the WiFi but most devices will not even take me to the top up page due to security concerns about the websites certificate. When I hav...

Can4 by Visitor
  • 1391 Views
  • 8 replies
  • 4 Helpful

Replacement 5G Router

Hi,After an accidental knock to the antenna connectors, my 5G router is not working - on both internal and external settings. I spoke with EE customer services and technical support teams but nobody could find a way to replace my 5G router, even thou...

New Router won't download emails

So I have a new EE account - I live on a boat in London , have a Huawei router, which am about to attach to a mast. Really pleased with the improved coverage ( have just moved from 02). Accessing the internet via my mobile is also loads better - so G...

5g coverage on a NR5103e

I have recently aquired a NR5103e router (which is basically Three's version of the EE NR5103 with 'arguable' slightly better firmware).Anyway it was a doddle to setup with my EE sim but I am after some feedback, either from NR5013e users or NR5103 u...

archercj by Established Contributor
  • 713 Views
  • 3 replies
  • 1 Helpful