Mobile Broadband

tv's keep stopping and starting and its taking ages for messages to be sent

QuWireless External Antenna + 5GEE Router

HiI've been following a number of similar threads around using the 5GEE router with an external antenna but hoping for some suggestions or advice on the challenge I'm having.If I look at the EE coverage map we're in a good 5G signal outdoors so picke...

New ee SIM stuck on waiting

 New preloaded sim ordered. Put in 4g router and not working. Have managed to check balance by connecting my phone to the router. Showing as my 8gb pre purchased bundle is stuck on waiting? How do I fix this please. Thanks 

Loss of 4g xxx xxx

Any reason why me and my colleagues at work can't get a decent 4g signal anymore.? At least 5 people have noticed a difference over the last few months. You switched something off.? [Mod edit: Please do not post personal information on the public boa...

tp-link router TL-MR6400

HiBought this router from Amazon  and a simcard from Scancom with unlimited EE 5g data until 2025. We have set it all up but we are getting the message connected to a network but not to the internet? it's very frustrating as we are in a holiday stati...

APN for a PAYG SIM and a TPlink router

I have a TPlink 4g router that was working perfectly. After a period of none usage (2 weeks) it now does not recognise the SIM. Can anyone help? I think it could be the APN settings but why would this  have changed…The SiM is fully active, i have tes...

Microsoft Direct Access connection for work has stopped connecting

I have had a EE data sim for the last 18 months which is my home broadband and also my work laptop has been configured for Microsoft Direct access for me to connect to servers at work. This has always worked fine until some time after 17:00 on 27/07/...

Need help with 5G external antenna set up please

Hi,I have run out of ideas and hope someone might be able to help please!  I recently signed up to EE's 5G home broadband and received the (Zyxel) Smart 5G Hub.  As I expected I could only get 4G inside the house so I decided to buy an external anten...