Mobile Broadband

Roaming

 Any access internet 

NO SERVICE

Hello, I bought a new plan on thursday and I was about to travel and I forgot to text to 150 ROAMING while I was in the Uk . I’m in greece at the moment  and now it says I have no service I cannot call anyone neither can accept calls from anyone / sm...

EE Router stopped working

Hi,Please can you help. My 4G EE Router has stopped working.The ON/OFF LED is green, the "world" LED is red. The "radio wave" LED is green.....all four 4G leds are off.The Model is Model: B625-261Do you know whats happened....it says no SIM card but ...

E5180 wifi speed

I get 15Mbps over ethernet but only 2Mbps over wifi.  Do i need a modem upgrade or what?

Smart 5GEE hub red internet/globe light periodically comes on, loses connection

Bought the Smart 5G EE hub a few days ago, generally works fine however every hour/few hours I will lose connection and the Globe/Internet icon on the Hub will turn red, which according to the manual indicates that the "Internet connection is not rea...

bills

i have credit in my account but cannot add on to my mobile box

Paid and not updated

I have paid to add on data and it is not showing on my account

TPLink 4G router eligible for EE antenna?

Living in a rural area with no fibre broadband we made the decision to buy a 4G router (TPLink) and purchased a data only sim from EE. Things were fine for months but the last couple of months we’ve been back and forth to tech teams as our 4G data sp...