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5GEE Router LAN port appears to be inactive

I'm unable to connect to the internet via the LAN port on my EE 5GEE router (no ethernet port lights illuminate when a device is plugged in). I've tried connecting the following devices to the LAN portMacBook Pro via Belkin ethernet USB Type-C adapte...

moonfruit by • Investigator
  • 1069 Views
  • 8 replies
  • 0 Helpful

No data in some locations

HiI got EE unlimited/no speed caps SIM in a NetGear Nighthawk M2, connected to an outside antenna.I have seen other users of EE reporting the same, suddenly no data, but with other providers SIMs in the M2, there's plenty of data. They haven't change...

wifi extender TV connection problem

I have mobile broadband, a Smart 4G Hub  box. I have bought a wifi repeater in order to watch a Smart JVC TV in a bedroom some distance away from the box.   In settings the TV is showing the wifi repeater with full bars however when I enter the passw...

Billed to a non existant phone number

Hello,I signed up to a 4G business broadband deal. I set up the direct debit etc. Then I was billed £50 deposit for service to a phone number that I don't have (unless this is the phone number associated with the 4G dongle sim?).I never recieved any ...

Alex379 by • Visitor
  • 386 Views
  • 2 replies
  • 1 Helpful

Paper phone bill

I am doing my accounts for last year and appear to have missed placed the following phone bill for June 22, July 22 October 22 and November 22Please can you arrange to send me copies of the above many thanks   

Stevo800 by • Visitor
  • 304 Views
  • 1 replies
  • 1 Helpful

Missold Mobile Broadband Plan (also missold router)

I  took out a 5g Mobile Boradband plan last week, the person in the store said I would get speeds of around 30mb they also asured my that they were giving me a 4g router with a 5g sim but I would still be able to access the 5g network through that ro...

mp1991 by • Explorer
  • 407 Views
  • 5 replies
  • 2 Helpful

Suspended account

Hi, it is been a while i did not use my EE sim card. Then i realised it is suspended, i top up 5 pounds. Though i am abroad. While calling it says that sim card is closed due to debt, however my simcard is prepaid and 24 hrs passed since payment done...

pheon323 by • Visitor
  • 925 Views
  • 1 replies
  • 2 Helpful

Mobile Broadband and Wifi Camera/Webcam

Hello all.I live in a home with no phone line so am unable to get regular broadband and can only use EE's Mobile Broadband but find that this kind of internet is incompatible with my wifi webcam I use for security reasons.This is the camera I use tha...

5gee smart hun contract end

My 18 month contract with 5g smart hub is coming to an end.Once this ends, can I just purchase a month to month sim with data and use it in place of the old sim?I don’t want to get into another 18 month contract as I will be moving property soon and ...

Sim Card for TP-Link TL-MR6400

Hi. I have recently bought a TP-Link 4G LTE Router and a EE 5GB data Sim card. I have successfully activated the Sim card. We can connect to the router, but there is 'no internet connection'  . Can anyone help? Have we got the wrong SIM card?

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