Wifi on London underground is unbearable

dazzerbone2003 · ‎31-10-2023

Has something changed on the London underground recently. I heard that mobile providers are launching 4g but why have things got worse over the last few months.

A few weeks ago the service went poor and whilst the WiFi was connecting "Internet not available " was displayed at most stations. Now that issue seems to be fixed but now the phone either takes the entire time I'm at the station/stop to connect or just doesn't connect at all.

What's going on EE?

Northerner · ‎31-10-2023

Hi @dazzerbone2003

Yes I agree it is poor to unusable.

There is no way of reporting issues with the underground service is to call 150, then i dont think anything happens.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.