Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wifi on London underground is unbearable

dazzerbone2003
Visitor

‎31-10-2023 04:41 PM

Has something changed on the London underground recently.  I heard that mobile providers are launching 4g but why have things got worse over the last few months.   

A few weeks ago the service went poor and whilst the WiFi was connecting "Internet not available " was displayed at most stations. Now that issue seems to be fixed but now the phone either takes the entire time I'm at the station/stop to connect or just doesn't connect at all.

 

What's going on EE?

0 Helpful
1 REPLY 1
Northerner
Grand Master
Grand Master

‎31-10-2023 06:32 PM

Hi @dazzerbone2003 

Yes I agree it is poor to unusable. 

There is no way of reporting issues with the underground service is to call 150, then i dont think anything happens. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful