Would external antenna increase upload speed on 4G router?

[Tony219]

I’ve recently moved to a rural location and signed up for a 4G router. I’m getting download speeds of around 30mbs which is tolerable but upload speeds of 3 to 4 mbs which is dismal.

Is this a reception issue or just a limitation of the system? 

If it’s reception would speeds be improved by an roof mounted external antenna? What type are most effective? Omni or directional? Does signal boosting make a difference? Is mimo important? The router has two antenna connections, are there versions with 4 and would that help? What brands are recommended? Is the EE antenna any good?

I’m new to all this and any advice would be a great help. Many thanks.

[Tony219]

 

[Leanne_T]

Hi @Tony219 

I see, thank you. 

You can use the message us option on the get in touch page here - Contact us about your mobile broadband (ee.co.uk).

Leanne.

[Tony219]

No that doesn't go anywhere either.

[scooby]

It makes no difference with my external Ariel. Speed is rubbish full stop. 

[Tony219]

that's disappointing. what aerial are you using?

[scooby]

It says fullband on it and a tp-link router. Think mine is just down to the fact that signal is bad here anyhow. 

[Tony219]

is it on the roof of the house or indoors?

[Leanne_T]

Hi @Tony219 

Could you try calling 0800 956 6000 does this work for you? 

Leanne 🙂

[XRaySpeX]

You seem to ended up with Home Broadband help line. Try calling CS on the Freephone no. (Opt 2) in my sig.

[Tony219]

Thanks but I'm getting a 20 min wait time, so I'm giving up for now.