29-09-2023 11:55 AM - edited 29-09-2023 11:56 AM
Hello,
I have new Dell laptop Windows 11 direct connect to a cellular network (EE 5G Data SIM card). That make me can't establish VPN connection (L2TP). Even ping the VPN server IP address still no result.
Other issue: OpenVPN is work in this laptop and cellular but just can browse some website only ( Google and Microsoft) when VPN connected.
There is nothing problem when I use WiFi network. Is this EE 5G IPv6 issue?
29-09-2023 02:00 PM
Hi @Fred106,
Welcome to the EE Community. 🙂
Are both your VPN clients up to date and set to dualstack mode?
James
29-09-2023 05:10 PM
Both of 2 clients are up to date and dualstack mode is enabled.
29-09-2023 05:49 PM
Hi @Fred106
Have you been in touch with the VPN provider to see if they can offer any support?
Leanne.
29-09-2023 06:11 PM
@Fred106 : It might be an EE IPv6 issue. EE has introduced IPv6 on its mobile network, but it doesn't fall-back to IPv4 nicely. Can you change the Profile/APN on your mobile router to APN Protocol = IPv4 only?
05-10-2023 03:34 PM
I tried your solution today but can't access internet when APN just select IPv4 only.