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Why still billing me after my contract expired?

Tuuhunday007
Visitor

I had 24month contract of phone and sim, contract ends 25th May 2025. And funny enough I got debited again June 19th which was meant to be my set date for direct debit. Ps. Am I to inform EE my contract expired before they stop direct debit?


 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

The 24month period you refer to, is your minimum-term. Your contract continues until & unless you explicitly request disconnection by means of using a PAC or giving 30days notice.

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1 REPLY 1
bristolian
EE Community Star
EE Community Star

The 24month period you refer to, is your minimum-term. Your contract continues until & unless you explicitly request disconnection by means of using a PAC or giving 30days notice.