Unable to to change password on EE smart hub

[wavesound]

Hi All

 As above if I use the standard address of 192.168.1.254  I get an error, site unreachable.

If I use 192.168.1.1 I get the admin page fine but at Advanced then system to change password I have no system setting.

I can change the wifi but not the Hub password .

I'm using my PC to connect.

Please advise.

Frank

[JimM11]

@wavesound From the help!

Change the WiFi Password and Admin Password on Your Hub | Help | EE

[Mustrum · Accepted solution]

@wavesound    are you using the mobile smart hub?

This section is for Home Broadband, so the link @JimM11  posted may not help.

Not sure you can change as much on the Mobile Router but this link may help. https://ee.co.uk/help/broadband/mobile-broadband/4gee-wifi 

[wavesound]

Hi thank you .

I'll try the link it is the mobile one.

Cheers 

[emanuel7]

Emanuel11223344

[Rach_H]

Hi @emanuel7,

Welcome to the Community!

Is there anything I can help you with today? If this is the password to your account then I would recommend removing it from our public page.

Rach