EE62D Never connecting to EE for a week

UsernameX · ‎19-08-2025

Hey guys,

Hoping someone can help before I raise hell with EE themselves.

The EE62D mifi box I have just will not change from the cyan connecting light at all. I've reseated the battery after a few minutes, repositioned the box itself near a window/higher up etc. It was working okish until a week or 2 ago, then got spotty and now nothing for days. I have not changed settings etc in this time.

Luckily I had an old phone handy I could use the SIM with to tether, absolutely no issues I'm using it now, so it must be the box itself?!

Is there anything else I could try that an hour on hold to EE will eventually ask me to do anyway?

Thanks

XRaySpeX · ‎19-08-2025

What sort of SIM has it got within? Contract or PAYG? Data SIM or phone SIM?

When did you previously make a chargeable action with it?

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UsernameX · ‎19-08-2025

Heya,

Thanks for replying.

It (had) got the original contract data SIM in. I've only been using it since November so 9 months, it received the activation text from EE themselves thats it.

I wouldn't have thought the data only SIM would need continuous action to keep activated?

I haven't made any calls/texts on the tethering phone, yet still works.