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Unable to find out how much data I’m using

Bernie-b1
Investigator
Investigator

I have recently purchased a camera for ponies field. I have purchased a data only sim payg. I have registered but it is saying that I need to complete registration. I have put sim into a phone to register it. Sim is activated and working well in camera. I can’t access how much data I’m using or top up page. Any help would be appreciated. Sim is pre loaded with 120 gig of data so I know it’s not going to run out too quickly but would like to be able to keep an eye on it. Thanks

7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@Bernie-b1   If you login to your EE account it should show how much data is left on the sim and how much you’ve used so far. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Bernie-b1
Investigator
Investigator

Thanks Chris. I’ll give it another try

GradientWizzard
Investigator
Investigator

Hello @Bernie-b1 

If you click on My EE at the top of the page, Click Data & Usage, then click Data Usage, you will find all the data usage in there.

If you are using a mobile phone, Login to the My EE app and scroll down, you should see "Your Data" just a bit further down. Hope this helps 🙂

Bernie-b1
Investigator
Investigator

Still unable to find how much data I am using. On registration page it still says I have to link. I have registered sim and popped it into phone to do that. Camera is working and recording with sim but I am stumped with the final part of registration 

Thanks I’m not getting an option anywhere to find data usage on my ee

Katie_B
EE Community Support Team

Hello @Bernie-b1

When the SIM is inside your phone are you able to text BA to 150? if yes, does this show usage?

Katie

Hi Katie

I haven’t tried that. I will do that and see if it works. Thanks