Unable to connect to my 4G Mobile WIFI box

Daddypie · ‎21-09-2023

Hi,

I was given a 4G Mobile WIFI box when I upgraded to fibre broadband, for some reason I am unable to get it to connect to the internet.

I am able to connect to the box using the password supplied, then I get taken to the home page for the box itself, where it says my device is disconnected.

I do not see an option to connect it, any help would be appreciated.

Katie_B · ‎21-09-2023

Hello @Daddypie.

Welcome to the community.

The box provided are you aware if it is a Pay As You Go Router?

Katie

XRaySpeX · ‎21-09-2023

The Smart WiFi's 4GEE WIFI Mini router is pre-loaded with a recurring 2GB data allowance which last 30 days.

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