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Unable to connect to my 4G Mobile WIFI box

Daddypie
Visitor

Hi,

I was given a 4G Mobile WIFI box when I upgraded to fibre broadband, for some reason I am unable to get it to connect to the internet.

I am able to connect to the box using the password supplied, then I get taken to the home page for the box itself, where it says my device is disconnected.

I do not see an option to connect it, any help would be appreciated.

1 REPLY 1
Katie_B
EE Community Support Team

Hello @Daddypie

Welcome to the community. 

The box provided are you aware if it is a Pay As You Go Router?

Katie