05-06-2023 05:00 PM
Hi,
I have a UniFi OS UDM Pro 3.0.20, and it's been working perfectly fine. Additionally, I have a Huawei H122-373 router that is equipped with an EE SIM card, which is also functioning without any issues. The purpose of connecting the Huawei router to the UniFi system is to have a backup internet failover.
However, the problem I'm encountering is that the UDM Pro is not recognizing the EE SIM card, despite the fact that the internet is working perfectly fine on the Huawei router.
When I put an Vodafone Sim in the Huawei, the failover worked like a charm.
Just wondering If anyone else has had similar issues
Thanks
Solved! See the answer below or view the solution in context.
09-06-2023 03:31 PM
Sorted!!
Just incase anyone was having the same issue I have sorted this by going in to the Router settings and changing the apn settings from:
IPv4 & IPv6
To
Just IPv4
This fixed the issue and I now have the backup internet feeding through!!
Thanks
05-06-2023 05:18 PM
@yanky11 wrote:
the UDM Pro is not recognizing the EE SIM card
How can it when the EE SIM is in the Huawei not the UDM?
05-06-2023 05:27 PM
The Huawei is connected to the UDM and has the feature to be able to work as a failover if the main Internet goes down.
This has worked when using a Vodafone Sim.
09-06-2023 03:31 PM
Sorted!!
Just incase anyone was having the same issue I have sorted this by going in to the Router settings and changing the apn settings from:
IPv4 & IPv6
To
Just IPv4
This fixed the issue and I now have the backup internet feeding through!!
Thanks