Trouble seeing Data usage on Scancom SIM

[Ddkdj45]

I tried using http://add-on.ee.co.uk/   but it always shows 

Please turn off your WiFi

To get access to this platform you need to turn off your Wi-Fi within settings.

And Wi-Fi is already off.  What should I do?

[Ddkdj45]

Yh they have a lot of different models. I picked rolling 30 days not the 4 in 1 sim. It came in EE business packaging.

[Katie_J]

Hi @Ddkdj45. 

Our back office team have asked if you could hold on the page for a couple of minutes as it should detect no WiFi being active. 

Please could you test this?

Katie

[Ddkdj45]

Ok will do

[Ddkdj45]

No luck, again

[chistery]

Scancom do say you have to track your own usage and you can't check it via EE.

I have a Three SIM from Scancom, and it's exactly the same.