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Smart 4G Hub keeps dropping signal

GuyArnold
Investigator
Investigator

Hello: can anyone help: I have a ee smart 4g hub and the wifi keeps dropping out (usually about 24 hours after it last did it), even though the signal is strong. So I restart it and it works fine immediately. Any suggestions?

11 REPLIES 11
braintree
Visitor

I have exactly the same issue with the same router - every day it drops the internet connection.  The hub seems to be working fine and shows 4 bars or more, the wifi signal remains working but the devices show connected without internet.  The only thing that works is restarting the hub then it's fine for around a day.  There's no work etc going on in my area.

Lesley_W
EE Community Support Team

Hi @braintree 

How long have you had your router? How long has it been happening for?

Lesley