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Re: Managing sim in mifi device

tina135
Explorer

hello, newbie here 🙂

I purchased an EE mifi a few months ago, and it worked fine with an EE sim for a couple of months. I then cancelled the (rolling monthly) contract. Subsequently, i ordered another Sim from a different provider, but it did not work.  I have confirmed that the mifi device is unlocked, and have also tried my own phone sim in it, but still doesn't work.  I am very confused.  Any help/suggestions much appreciated.

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

You wouldn't be logging in via your EE a/c but directly into the router. Login to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the admin password found under the battery cover. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @tina135 

Welcome to the community.

If your EE SIM is switched off and the device is unlocked, you may need support from your new provider to get the settings for the router to use it on their network.

Chris

tina135
Explorer

thank you Christopher.  i did get some info on the APN settings, but no assistance as to how i could change them, given it is a mifi and not a mobile.  i wasn't clear as to whether i needed to login via EE (which presumably not, as no EE sim active).  its a real learning curve !

 

i appreciated your quick response 🙂

XRaySpeX
EE Community Star
EE Community Star

You wouldn't be logging in via your EE a/c but directly into the router. Login to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the admin password found under the battery cover. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP