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Problem trying to link 4GEE mobile wi-fi device

IainBissell
Visitor

Trying to link my 4GEE dongle in myEE account. Inserted mobile number of the dongle, then it tells me to verify with passcode number. Says to login to retrieve sms message with passcode number. The enter password box comes up and is filled in with

my  EE password - BUT then says invalid password - Any Ideas

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @IainBissell,

Welcome to the EE Community. 🙂

Are you logging to your router using 'admin' as the username and password?

James

View solution in original post

11 REPLIES 11
James_B
EE Community Manager
EE Community Manager

Hi @IainBissell,

Welcome to the EE Community. 🙂

Are you logging to your router using 'admin' as the username and password?

James

kmspringham
Visitor

I am having the same problem with trying to link my 4Gee mobile wifi so I can check how much I have in my account.

XRaySpeX
EE Community Star
EE Community Star

You need to login to your router to read the SMS sent to it. Its admin pwd isn't your MyEE pwd but its own written on the label found on it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Sounds easy but I’m not tech savvy how do I log onto the device?

XRaySpeX
EE Community Star
EE Community Star

Login to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the admin password found under the battery cover.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I’m not tekky either, it’s says link your 4 gee mini WiFi then send sim number which I have done then it asks for a code that has been sent to the sim fill the box and continue. HOW do I read a code that’s been sent to a sim in my router????????

James_B
EE Community Manager
EE Community Manager

Welcome to the EE Community, @Baylen23 

To view your text inbox, log in to your router at http://192.168.1.1/.

You can find the username and password on your 'keep me card'.

Hope this helps.

James

XRaySpeX
EE Community Star
EE Community Star

@Baylen23 : Most mobile routers can receive texts. Login to it & look for the SMS Section/Inbox.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
ADN-226
Explorer

I was able to log into the router but can't find any way of receiving/reading SMS texts on it - there doesn't seem to be any option available, and no alert appeared when sending the text.  What do I do now?  Is there a way of sending the text somewhere else?  Or do I have to spend 30+ mins on the EE helpline :=(