Community Activity
Discovery plus dropping sound after ads
There is no sound when whatever show we're watching comes back after the adverts. Any ideas why? Thanks
Swithing from Vodafone and I end up with a 2nd contract and new number?
I decided to switch, gave my pak code and a week later went to check all was set up ok. It turns out all that happened is I got a new contract, with new number and my old contract with vodafone and number was also still running? So, when I try to cal...
Double charged for Damage ACS in last bill
Hello, I seem to have been charged twice for the Damage ACS cover on my last bill, please can someone advise?Thanks, Darren
Fraudulent email
Hello, I have received an email that I believe is fraudulent is anyone able to confirm this for me please, thank you.
Ordering EEBroadband send router to old address
I am planning to order EE broadband to a house I am buying with an requested activation date of the day we move in.The house already seems to have a BT Openreach Fibre modem on the wall.When I order the service, will I be able to specify to deliver t...
Card details removal
Hello,I can`t find the option to remove my card details which I used before (PAYG account). Any advise please?
Slow speed on new 990mbps package. Could cable be damaged?
Hi. I just had Openreach install my new line for the 990mpbs package. Speed is rubbish. After the first day which was close to the correct Speed, it now fluctuates between 60 - 990.I noticed that a car drove over the cable while the engineer was inst...
Account closed, not by me now I have a £419 bill
A new Contract was started (5th Dec 2024) after I changed my BT Hub to the new EE Hub all was fine initially. After a few of months my Wife noticed EE weren’t taking any money. I Contacted them on the 6th of May as EE had a £304.69 Pending bank charg...
Using 3rd party mesh system with EE Broadband
If I want to eventually use a 3rd party mesh system after getting EE broadband, do I just need to set aside the EE router and plug one of the mesh boxes direclty into the BT Openreach ONT/Modem?Also - does this mean that an landline I have specified...
Resolved! How do I do a content unlock
How do I content unlock my phone