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Mobile broadband

Helen12321
Investigator
Investigator

‎04-06-2024 12:04 AM

Hi, why is my signal indicator on my mobile broadband red?

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎04-06-2024 06:49 AM

@Helen12321  It’s not connected to the EE network.   Try restarting the device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Helen12321
Investigator
Investigator
In response to Chris_B

‎04-06-2024 08:17 AM

Hi, already tried that, still no luck.

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Helen12321

‎04-06-2024 01:02 PM - edited ‎04-06-2024 01:02 PM

Hi @Helen12321,

Do you have an EE phone?

If you have, is that also having issues connecting to the network?

James

0 Helpful