Community Activity
Cant send messages to short code numbers
I am unable to send messages to any shortcode numbers including 150. I can not see any reason why in my settings. Any idea on what could be causing it?
upgrade at two months before contract ends - no phones available
My contract end in two months, and the EE website is showing that I can upgrade for free but when I go into it the system says there are no contracts available? Please help.
PON Light Flashing Green
Hello,I've had a new install on Tuesday and up until today it's been working fine. Now the PON light is flashing green and the internet has disconnected.has anyone had this before?
No order confirmation
Haven’t received a single email confirming my order OR ORDER NUMBER BUT HAVE BEEN CHARGED!!!WHAT KIND OF JOKE IS THIS???? Better service is a priority!!!
Cannot access the XBOX game Pass
I know this has been mentioned many times but every fix I've found doesn't work. I've also called EE and that solution hasn't worked either.I've just had EE broadband installed. I've been with EE mobile for years and just switched to include broadban...
Smart Hub Pro vs OrbiPro
I took delivery of my Smart Hub Pro and satellite today, and so far, results are a bit disappointing compared to the 2 year old OrbiPro SXK80 set up I had, which gives WiFi 6.Upstream definitely slower and range seems to be less.Does anyone else have...
Wrong notes
Has anyone else found that after a telephone call to EE the notes in your account, written by the agent, are wrong? You would think what you say is correctly and securely recorded
Smart Hub Plus - can you forward port 80?
I'm not quite sure what my EE Smart Hiub Plus is - the sticker on the bottom of it says SH32B, but in Hub Manager: Home > Advanced Settings > Technical Log > Information, the product code is shown as SH31B ...Anyway, the question is: can you port for...
Speed drops from 550Mbps to 40Mbps
Hi there, moved from BT500 to EE900 yesterday and plugged the SmartHub Plus in today. For the first few hours saw speeds on my laptop (wifi) of 550Mbps, went out for an hour, came home and its now around 40Mbps. Nothing has changed, everyone out the ...
Received call from 07973100194
Hello, I was contacted back within a minute after your front level customer service agents needed to raise the issue with ppl from another place who clearly knows their stuff and know how to talk to customers, or should I say that was experience.It'...