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eSIM transfer between 2 operational iphones - process? (not new phone scenario)
BackgroundI have an iphone 12 with an active EE eSIM on a monthly SIM-only plan. The EE app is installed on this phone, and the eSIM is linked to my account.I have retained the eSIM activation information originally provided by EE, which I think was ...
Contracts
I’ve checked on the ee store and the price for the iPhone 16 pro with the all rounder plan is36 months contractThe device cost is 27 a month The plan is £28 a month Thats £55 When I took out a new contract October 2024It says my plan is £56 a month f...
Top up as you go error
Some errors occurred ! The message all the time I receive to top up as tou go, I tried on the mobile given but said error again!
Resolved! Mobile Phone order
I have ordered an Iphone 16 pro max EE no Frills unlimited on the 24th of April. I have received an email confirmation only but have not received any further information about when my phone will be delivered. I have tried to track the order but it do...
Lost TV channels
I have just switched from BT to EE and have now lost a number of channels I used to watch. Can anyone explain why this is?
Our new Data Add - ons
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
EE account from self employed to student
I'm a international student I was start my sim contract on November 2024 with EE that time I was new in this country and due to a language barrier my account was created is a self employed last day I visited the EE store to upgrade the contract but a...
Roaming in EU
We are in Portugal and can't make mobile calls back to the UK. We have Roaming on our contract and our mobile data is on. We are automatically connected to NOS but have tried MEO and Vodaphone manually with no joy. Whatsapp and messenger are both OK....
CPI increase and early upgrade
I re joined EE 12 months ago after deciding to move away from VM for BB and TV, as well as o2 for my mobile. I managed to get a relatively decent FTTC deal with an Apple TV and then upgraded to FTTP a few months later once it was available in my stre...
Poor ethernet performance
Hi allI’ve noticed recently I get much higher speeds over WiFi than I do Ethernet which I find strange (tested with a 2.5gb port laptop, get about 600mbps max) . I’ve had a look at the technical log and it seems Ethernet port 2 seems to go up and the...
