Mobile 4GEE 2.5Ghz

AlanRoe · ‎25-08-2023

Mobile router absolutely will not connect to 2.5 Ghz xhannel - although I can see the mast in front of me!

XRaySpeX · ‎25-08-2023

@AlanRoe : The 2.4 GHz WiFi band of your router does not connect to any mobile mast. Your router's WiFi is entirely within your home.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

AlanRoe · ‎31-08-2023

...and will not connect. Or, does connect but tells me there is no internet. Either way it is next to useless.

Leanne_T · ‎31-08-2023

Hi @AlanRoe

Are you able to try the SIM card in another device to see if you can connect to the internet?

Leanne 🙂

AlanRoe · ‎11-09-2023

I don't have a spare mobile routers. i am afraid I cannot remain online long enough for the company to gave a toss. They tell me it is fine. Disgusting mess. Phoned 150 tonigh - couldn't get through and was told it was too late despite being within the advertised office hours.

XRaySpeX · ‎11-09-2023

A mobile phone would do.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP