I wanna Stop Broadband service
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10-02-2024
02:07 PM
- last edited on
10-02-2024
04:43 PM
by
MikeT
Hey man,
I myself, mobile number : xxxxxxxxxxxxx, I want to cancel my broadband service for can you please help me to cancel it because I heard that I can cancel broadband service in 14 days period of the time so can you please cancel my contract and broadband service:)
Your faithful,
Bankim
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Solved! See the answer below or view the solution in context.
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10-02-2024 11:47 PM
It's only for fixed Home BB that you need to give 14 days notice. You have mobile BB.
If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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10-02-2024 11:47 PM
It's only for fixed Home BB that you need to give 14 days notice. You have mobile BB.
If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
