05-02-2025 09:14 PM
So we’re moving house and need to wait for the fibre installation. So to bridge the gap we’ve got one of the 4g mobile hubs as we saw it is a 30 day contract. I got it today and now I read that to cancel I have to huge 30 days’ notice (?!). I don’t really understand this as it’s a 30 day contract.
anyway, do I need to just cancel this right away then or is being charged for two months just unavoidable?
is there an easy way to cancel?
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05-02-2025 09:35 PM
FYI you have a short time after posting to edit, negating the need for multiple short replies.
What you are describing is a 30day pay-monthly contract, where you need to give that 30days notice to cancel regardless of duration, but you have no minimum term. The minimum term is sometimes called a "minimum commitment period" and is often confused with contract length.
Mobile contracts in the UK are never fixed-term ones that automatically end on a particular date. If you want to cancel the service in 31 days time say, then you should give 30days cancellation notice tomorrow. A pre-payment based "Pay as you go" is a bit more like, what sounds like you were expecting.
05-02-2025 09:15 PM
I have to give *
05-02-2025 09:35 PM
FYI you have a short time after posting to edit, negating the need for multiple short replies.
What you are describing is a 30day pay-monthly contract, where you need to give that 30days notice to cancel regardless of duration, but you have no minimum term. The minimum term is sometimes called a "minimum commitment period" and is often confused with contract length.
Mobile contracts in the UK are never fixed-term ones that automatically end on a particular date. If you want to cancel the service in 31 days time say, then you should give 30days cancellation notice tomorrow. A pre-payment based "Pay as you go" is a bit more like, what sounds like you were expecting.
06-02-2025 09:31 AM
Morning @Stewart35
Thanks for coming to the community.
Just to add to @bristolian's advice, our Thinking of Leaving EE page has information on cancelling an EE contract and how to cancel.
Thanks very much 🙂
Leanne.