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Broadband Hub Management

BenMikeyRay95
Visitor

‎06-02-2025 09:57 AM

I have recently switched to EE, but the advisor suggested I keep my BT Hub and I did, I now have no way of managing my Hub vis the app as the setup doesn't work as the QR code on the BT Hub is different. Anyone else had issues like this? Would like it resolved ASAP ideally. I often set up DNS servers for work and cannot now.

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XRaySpeX
EE Community Star
EE Community Star

‎06-02-2025 10:11 AM

Which BT Hub is this?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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