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Your primary internet BT was disconnected and has been restored multiple times

TrickyT
Established Contributor
Established Contributor

‎01-02-2025 06:23 PM

So I have been at home today and noticed that I have been getting a few issues with my connection, before I contact EE has anyone else had a similar issue?   Didn't get any issues when I had fixed broadband.

Looking thought the logs on my UDM-SE I see the following.  I only got my 5G HH70C at the start of January and there are no  entries before this.

TrickyT_0-1738433945215.png

A detailed breakdown from today.

TrickyT_1-1738433992131.png

Ignore the 1h 28s as I had the system disconnected to move some IT equipment.

I notice that when it comes back on my latency goes very high in the 300ms.

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TrickyT
Established Contributor
Established Contributor

‎06-02-2025 12:40 PM

So I have been doing some investigation with this.   You will see in another topic by myself that I had issues with speeds when using passthrough mode.

I have since stopped using passthrough and have had no disconnections since.

Very strange as passthrough should make it simple.

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