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EE Smart 4G Hub

jockwav1
Established Contributor
Established Contributor

Hi,hopefully someone might have the answer to this.

I bought this hub from EE shop about Jan 25,it works ok but i have to re-boot it every single day without fail.

It is driving me nuts,hope someone can help.

31 REPLIES 31
jockwav1
Established Contributor
Established Contributor

N o i don`t have anywhere to try my router away from home.

I can`t really remember everything the tech team said,but i am just going to leave it there,had enough

 

 

Ali_A
EE Community Support Team

@jockwav1 

Have you needed to reboot every day since you got it, or is this something that only started in the last few months? 

I'm not sure why loosing connection daily would be a router issue. More likely a connection issue. 

You can check coverage and network status at Check mobile coverage where you can also report any issues you are facing, as well as sign up for updates on any known issues that may be going on. 

It may also be worth contacting the technical team one more time where the team could perform a SIM refresh to ensure connection is stable. 

Ali