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EE Ip address keeps changing

KevanAngry
Investigator
Investigator

Hello,

            I  purchased the best broadband package as I run a number of web sites. To upload new content to these web sites which is a daily occurrence, the company use my ip  address as a useful guide to who I am, and block others from posting, or more importantly trying to hack into my web accounts.

          My first problem is that EE seems to like changing the physical address to my brodband regularly, maybe once a week or maybe monthly, it varies. I then have to contact my web provider with details of my ip address from whatsmyipaddress.com and they reset my privileges.

        On top of this, I purchased some smart plug sockets from TAPO to be able to turn my christmas lights onand off via a web app. Great. It works for a day or so, then it stops working completely. It is a major pain in the bottom getting services to work with EE as it is so restrictive. Any suggestions.

 

Thanks#

grumpy

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

Which router do you have? 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP