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EE HH20C with other SIM card not working

fahedayub
Explorer

Hi,

I am trying to use a Vodafone SIM in a EE HH20C, firmware : V01.12, modem and it does not see to even get network signal on my modem, I think the modem is locked to EE network only, Is there a way to change this restriction.

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

How old is it? After Dec. 2021 it shouldn't be locked.

You can just apply for unlocking by using the Unlocking your device form and giving its IMEI no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
fahedayub
Explorer

I tried that link before and it keeps giving me this error :

 

Please try that again
Sorry, something went wrong on our end. Please enter your IMEI again or come back later

 

What do you advice me to do now ?

Call CS or if you got it new after Dec. '21 don't worry about it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP