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Does 14.8/15GB mean I only have 0.2 data left?

Anitaej
Investigator
Investigator

‎30-09-2022 02:53 PM

 
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4 REPLIES 4
Leanne_T
EE Community Support Team

‎30-09-2022 03:41 PM

Hi @Anitaej

If you visit add-on.ee.co.uk, how much data is showing as being used?

Thanks. 

Leanne.

XRaySpeX
EE Community Star
EE Community Star

‎30-09-2022 04:21 PM

Where do you see it written like that? Look at http://add-on.ee.co.uk/status from a device connected to your mobile router by WiFi to see data & credit status. It should be clear there that it shows the amount Left.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star
In response to XRaySpeX

‎30-09-2022 08:46 PM

@Anitaej  14.8 of 15Gb means you have 14.8Gb left. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Anitaej
Investigator
Investigator

‎06-10-2022 01:23 PM

Thanks, everyone, for your advice. I’m back home in the UK now, but will bear in mind all your comments next time I’m planning to go abroad.

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