05-10-2022 12:32 PM
Hi,
I ran out of data allowance on my PAYG broadband SIM. It would let me access www.ee.co.uk as expected but I could not access any ee.co.uk subdomains including id.ee.co.uk and auth.ee.co.uk so there is something wrong somewhere where if you run out of credit you cant access anything on *.ee.co.uk to top up but can access www.ee.co.uk
thanks
05-10-2022 02:23 PM
Hi @MattyM99
Thanks for coming here.
If you have run out of data, you should get the option to add data if you try and access internet services on a device connected to the WiFi device. If this does not work please call us on 0800 079 8586.
Leanne.