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PAYG Mobile Broadband Topup

MattyM99
Visitor

Hi,

I ran out of data allowance on my PAYG broadband SIM. It would let me access www.ee.co.uk as expected but I could not access any ee.co.uk subdomains including id.ee.co.uk and auth.ee.co.uk so there is something wrong somewhere where if you run out of credit you cant access anything on *.ee.co.uk to top up but can access www.ee.co.uk

thanks

 

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @MattyM99

Thanks for coming here. 

If you have run out of data, you should get the option to add data if you try and access internet services on a device connected to the WiFi device. If this does not work please call us on 0800 079 8586. 

Leanne.