13-03-2023 01:19 PM
BEWARE OF EE - I signed with an 18 month contract with 3 months left to go, looking to redeem noticed I pay £60! A month for broadband!!!! the same contract is now £20 a month with 3 months free, spoke with EE for 2 hours on live chat where I was told I had to pay £160 exit fee to then start a new contract which they though was a " deal", then i stated i would like to cancel when due in June, l in which they said I need to wait 30 days before the contract ends as they would not put a note in now,
As you can imagine I have paid £900 so far for a contract people are paying £300!!!!!! for an 18 month contract..
Please be aware of this when getting a contract with them as their customer service in India is appalling I would rate them zero if I could absolutely shocking.
13-03-2023 02:22 PM
Thank you kirigaya thats all i was saying it seems like i expect free things its not true , all us customers have seen huge increases in our contracts and still carried on with EE and then they do this, AND its £20 a month with 3 months free!!!!!
13-03-2023 02:23 PM
Here is the link 3 months Free and then £20 a month while i pay £60 a month that has gone up 33.3% in 15 months well above inflation rate of 3.1
13-03-2023 02:26 PM
Mate its the exact same deal ! Unlimited data i even have the 5g EE router they offer now
here is the link
5G Home Broadband
Say hello to super-fast speeds with our 5G hub. It’s our best broadband for working from home.
13-03-2023 02:26 PM
its all over hotkdeals its the same offer
13-03-2023 02:28 PM
I can't see how you could've had 5 increases in 15 months unless you upsized your data over that period. There can have been no more than 2 CPI+ annual increases over that period.
13-03-2023 02:29 PM
@Toxic1234uk , that is three website, nothing to do with EE, different network.
The thing is, if you had rung EE as you were coming close to the minimum term, you could have had a lower price deal, possibly.
13-03-2023 02:37 PM
Your actually right! 😲 I'm looking on threes website comparing them haha! sorry my wrong! i was being a moron
13-03-2023 02:39 PM
Ah, now you are talking about a deal from 3. In your OP it was the same contract from EE!
13-03-2023 02:45 PM
I know I'm being a Karen 😶 it was Three all along! I just saw the router and was like I have that
13-03-2023 02:54 PM
It's not a problem, it happens mate 🙂 - you do need to go complain to Three though