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4gee - how to link 4gee to app, no facility to receive passcode

12Greenleafe
Investigator
Investigator

‎02-04-2024 11:10 AM

How to link 4gee to app, but don’t have facility to receive passcode. I need to find out how much data is left on my sim. 

0 Helpful
6 REPLIES 6
XRaySpeX
Grand Master
Grand Master

‎02-04-2024 11:16 AM

@12Greenleafe : Do you mean a 4GEE mobile router? If so, Most mobile routers can receive texts. Login to it & look for the SMS Section/Inbox.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
12Greenleafe
Investigator
Investigator
In response to XRaySpeX

‎02-04-2024 11:19 AM

Hi - thanks for your help, it’s a 4gee dongle type, so I don’t understand how I can receive a text?  

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to 12Greenleafe

‎02-04-2024 11:21 AM

What model is it? It should say on its label. Can you login to it?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
12Greenleafe
Investigator
Investigator
In response to XRaySpeX

‎04-04-2024 08:10 AM

Hi - it’s a EE71-2BE8GB3

4GEE-WIFI-2196-2.4GHz

all I want to do is find out how much data I have left on the sim. 
When I try to link the Sim to the app it’s asks for the phone no of the sim card and then says it will send a passcode to that phone. It’s SIM card not a phone it’s a mobile WiFi (dongle) thingy, so there isn’t a facility to receive a my info like that. 
can you help me solve this situation please? 
thanks frustrated dongle user. 

0 Helpful
Christopher_G
EE Community Support Team
In response to 12Greenleafe

‎04-04-2024 10:23 AM

Hi @12Greenleafe 

I recommend speaking to our Mobile Care team so they can try and get it all set up from our side for you.

Chris

XRaySpeX
Grand Master
Grand Master
In response to 12Greenleafe

‎04-04-2024 10:38 AM

Yes, I've got 1 of those. It's not a dongle but a 4GEE mobile router called the 4GEE WiFi Mini.

Login to it at http://192.168.1.1 with the admin password found under the battery cover. Then look at the SMS tab > Inbox.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful