4gEE smart hub manager

[Coneve]

Hi

I’m trying to access the smart hub manager but the connection just times out. I’ve tried on multiple devices, both wired and Wi-Fi connected to the hub but nothing connects. 

Any ideas what I’m doing wrong? 

[Chris_B]

@Coneve  Have you tried rebooting the router? 

[XRaySpeX]

There's no such thing as a 4gEE Smart Hub. Just which router do you mean?

What is the IP addy you are using to access it?

[Coneve]

The model is : 4gEE router 

I tried to access the hub manager with the 192.168.1.254 or http://eehub as I’ve seen other advice on here. Must not be the right thing tho 

[Coneve]

Yes I’ve tried that but it didn’t help 

[XRaySpeX]

@Coneve : If that's a 4GEE WiFi router you access it from http://192.168.1.1 . You are reading articles about the fixed BB EE Smart Hub router but you have a mobile router.

[Coneve]

sorry I should have said I was trying to set up some port forwarding and when I accessed the router there was no options to do this…all I could do was access my account. I thought I must be on the wrong thing. Is there a way I can do this? 

[XRaySpeX]

If it's the 4GEE Wifi mobile router I'm thinking of, it has no Port Forwarding facilities. Why do you need them?

[Coneve]

Ah ok…well thanks for the help and advice, much appreciated 

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.