27-03-2023 12:14 PM
So i've recently made the switch to EE from Vodafone. It's been great so far. Few dropouts and good consistency. When i first plugged in the sim I was getting a consistent 65-90Mbps download across the first 3(?) or so days (couldn't believe my eyes when i did the test). Now the last 3 days the speeds have slowly gone down until right now I'm getting 17Mbps down. I get there's fluctuations with 4G and peak times and whatnot. But 90Mbps down to 16Mbps?? 12pm in the afternoon of a week day doesn't seem like peak hours to me. That's ignoring the fact I was getting 85Mbps during the evening Hours last week without fail. I'm on an umlimited plan with no speed cap. But it feels like i'm being capped. I would like to stay with EE but if the speeds have deteriorated that quickly it certainly makes me think twice about continuing.
27-03-2023 02:15 PM
Afternoon @littlepace1
Thanks for coming to the community.
If you enter the postcode in the Network Status Checker and select 'check status' do we have any reported problems in the area?
If not, do any other EE customers have the same problems?
Thanks 🙂
Leanne.