4G Mini-Hub Dongle password

[Loughlini]

I have received from EE a Dongle (Mini-Hub) whilst my Fibre cable is being repaired. It is asking me to log-into the UI where I have an SMS outstanding. It will not allow me to enter any of the passwords, either from the card or Google recommended passwords. Clearly I have screwed up somewhere. Is there a default password I can use to log-in or some other method of obtaining a fresh password?

[XRaySpeX]

If it is not recognising the admin password on the KeepMe card it is likely been changed from default & so you need to Reset it. There should be a 'R' button or hole somewhere.

Login to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the admin password found under the battery cover.

[Loughlini]

Hi, thanks for that. This is not a normal hub/router as such. It is a small 2"x3" white box that allows temporary access to the 4G network. It doesn't have a reset button or admin password. it just has the SSID with its password. I can use them to login to the network but I cannot access the UI at http://192.168.1.1   It comes back with invalid password.

[XRaySpeX · Accepted solution]

Does it look like 

That's a 4GEE WiFi Mini mobile router. I have 1.

Take the back off. On the back of this cover is the admin pwd on bottom of label. At the top of the battery is a Reset (R) button. I notice the admin pwd is not on the KeepMe card at all, so your attempt from that was with the wrong pwd.

[Loughlini]

Great, yes that's the one. I took the back off and lo & behold there is the Admin password.

I''l go back and try what you suggested.

Thanks.

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

No need to Reset then!

[Loughlini]

Yes, all working now. Thanks for your help. I might recommend to EE that they update their Dongle User Guide so that numpties like me can find the site and admin password.  😄

[Loughlini]

One more silly question: When I try to access my frequent websites using the 4G Dongle, I get the error message: ERR_SSL_VERSION_OR_CIPHER_MISMATCH, or 'Unsupported protocol'.  This happens on both my Desktop PC and my mobile phone. Is this a consequence of being temporarily downgraded to 4G or do I simply need to adjust some parameter in my Google Chrome browser?

Thanks for nay advice.

[XRaySpeX]

Nowt to do with 4G. It's the WiFi Security mode setting. What you got it set to? Don't use WEP. Recommend WPA2 PSK / AES.

[Loughlini]

Hi, Yes all the security modes are set to WPA2-Personal AES, on my PC, phone, Dongle.

If I go to my Dongle dashboard it shows that Internet is connected but no bars showing. Carrier is BT.

Running a speed test shows 11.08 Mb/s downline and 0.77 Mb/s upline. All my usual websites were accessible before I used the Dongle, ie when my Fibre connection was working. With a bit of luck Openreach are supposed to come today to fix the break in the fibre cable.