Home Services

Give and find advice for broadband, home phone, EE TV and all other things related to your family and smart home.

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Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

315 Posts

TV

Get help or share and discuss ideas, tips and solutions for all things TV

2246 Posts

Gaming

A place to swap tips and tricks and chat about all things gaming

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Security

Discussions around online safety including security and scams

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Activity in Home Services

Scam email help

Good morning all,  I received this just now. Is it a genuine EE/ BT email? Regards JohnMod note: Image removed due to personal email address being visible

Screenshot_20260409_090434_BT Mail.jpg
Senorbaz by Explorer
  • 33 Views
  • 3 replies
  • 5 Helpful

EE TV Box Pro Netflix unable to connect

HiI'm presently pulling my hair out. I've been trying to go onto my netflix app on my ee tv box pro and failing. I've tried signing out of netflix and signing back out again, I've reset the TV box to factory settings, I've unplugged my router and con...

Mini box YVM102

Mini TV box shows a spontaneous error YVM102, no channels or apps at all. EE engineer set it up with a power line adapter to the main hub which has been fine until now. Done multiple resets & reboots as per the help forum but have had no effect. BB &...

SteveC38 by Contributor
  • 40 Views
  • 1 replies
  • 0 Helpful

BT TV BOX Pro no longer works with LG Magic Remote

Hi I Have an original BT TV BOX Pro , now updated to EE.Recently the my LG Magic Remote stopped working with my TV Box. Remote works fine otherwise. LG TV is 2025 OLED modelI have tried repairing the remote using BT TV option and EE TV option. Got it...

Ewan15 by Expert Contributor
  • 18 Views
  • 1 replies
  • 0 Helpful

Problems EE VOIP Digital Voice Decor 110 phone

My mother has a old BT style Decor 110 phone plugged into an EE Digital Voice adapter. The phone sometimes loses a ring tone and is unable to make calls needing the EE DVA or EE router to be power cycled to get it working again. Would buying a new ph...

mark3099 by Investigator
  • 147 Views
  • 6 replies
  • 0 Helpful

set up Smart hub 7 plus

trying to set up WiFi controls using the app and  Smart hub 7 plus.have just moved over from bt, the router is set up and connected and my speed is 1.0gb, which is all great ,But in order to fine tune you need to use the app, and every time it says t...

Screenshot_2026-04-08-18-23-46-07_bc15f63c41a0c6fb199a22eda058b64b.jpg
obi-wan by Investigator
  • 196 Views
  • 10 replies
  • 0 Helpful

Resolved! Log on to bt hub

I am trying to log into my Bt hub 2but tried using my EE app but it willnot par with the hub, the symbol just keepsspinning , and tried 192.168.1.254 & http://bthomehub.homebut safari saying connection is not secure

EE Smart Hub 7 Plus and DYNDNS

I have had a DDNS account using dyndns.org for many years using various EE routers which supported dyndns, now the smart hub 7 plus only allows 5 presety options, none of which are any good for me - is there anyway that this DDNS account canbe used w...

Resolved! landline

What are the disadvantages and financial implications of terminating rental of landline while retaining broadband?  Will it affect loyalty discounts on mobile rent?Please!

NJS1ST by Investigator
  • 78 Views
  • 5 replies
  • 0 Helpful