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Reception

terrygrigg
Explorer

‎14-08-2025 05:52 PM

When I try to make a call I get a message :- NOT REGISTERED ON NETWORK.  And I can not use my phone what has happened 

0 Helpful
4 REPLIES 4
terrygrigg
Explorer

‎14-08-2025 05:44 PM

 
0 Helpful
Matt_124
EE Community Star
EE Community Star
In response to terrygrigg

‎14-08-2025 05:58 PM

@terrygrigg 

What about it?

You've not added any context to your post beyond a vague subject.

0 Helpful
Schockwave
EE Community Star
EE Community Star

‎14-08-2025 08:17 PM

@terrygrigg , have you activated your SIM card, as that is what it looks like?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Chris_S
EE Community Support Team

‎15-08-2025 08:33 AM

Hi @terrygrigg 

Just following on from @Schockwave's question, have you been able to use your phone to make a call in the past?

Chris S