nintendo switch 2 bundle online codes already been used

[aaronrhodes91]

i recently ordered and received the nintendo switch 2 bundle with 24 months switch online, express memory card and donkey kong game

after setting up the console and signing in went to use the code cards given, but receive an error after typing stating the codes have already been used,

tried ringing 150 didn’t realise it was hard these days to actually talk to someone and not have to press a ton of different numbers which still doesn’t get to you to a point of talking 

[SaintSimon80]

I too have a call back tomorrow afternoon. As I have stated elsewhere, they need to switch to scratchcard vouchers. 

[AutisticOxen]

Same issue, Finally spoke to someone on the EE gaming team, Apparently, because Nintendo ship them the codes, EE is not responsible

Nintendo say it's on the retailer to issue replacments,

It's an eternal game of pass the buck