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Community Activity
Trying to order, but invalid email?
Hi - trying to activate an EE one subscription as an EE broadband customer.When trying to go through the checkout process, on the first page (About You) I get an error about an invalid email address, nowhere on the page has it asked me to confirm any...
"You have dialled an incorrect number" calling Tesco
When trying to call a few local Tesco Pharmacy branches I get a recorded "You have dialled an incorrect number" message. This happened with 3 different branches from my EE mobile but worked fine from a landline so it's clearly an EE/mobile issue. One...
Resolved! EE netflix not working
After changing from bt to EE at their (bt)suggestion. Couple days fine now Netflix and amazon won't load, download on 4g 28mbps , yet worked on bt at 2.5 mbps. Any help please , suppose to be plug and play not having to re program routers, tv etc.T...
I have confirmed an order yesterday and also i paid upfront amount.but today fe
I have confirmed an order yesterday and also i paid upfront amount.but today few minutes ago EE provide me a message Where they are saying order has been cancelled
Scam letter from Moorcroft
Dear team/ all,I received a (very convincing btw) letter from Moorfcroft Debt Recovery siting I owe money. After digging into (chatting and calling them) they say its from EE. I fear (and assume now) its a pure scam as they were very wage why, how,...
Network update settings
Why since Monday have I received six messages telling me to restart phone due to network updates?It's getting tiresome now, it can't be correct So why are you spam texting me?
Changing Plans
I brought my 15 plus with EE in April of last year and i also got a new sim with the phone - an unlimited data sim. Now almost a year later i find myself paying £35 pounds for the sim which is more than i pay for the device. Ultimately, i've come to ...
No service in Singapore and New Zealand
Earlier this year, between 22nd January and 26th February I travelled to Singapore and New Zealand and did not receive a text inviting me to subscribe to a roaming package. I had visited an EE shop before travelling to ensure that my phone would work...
Tethering my iPad to my iPhone abroad
HiI wonder if anyone can help me. I have a roaming abroad smart benefit on my EE contract which allows me to use my data allowance abroad in the EU and other countries. This all works fine when abroad and I can even tether my laptop to my iPhone and ...
Order tracking
I am trying to track an order but every time I click on "Track Order" I get the message:Some internal error occurredE00001: Service Error. User Reference is REF20250318-1739248292976 Has anyone else experienced this? Is there a solution?Thanks
